Updating your Name and Address for Tax

The governments economic stimulus package and tax bonus payment of $900 has been a good reminder to keep your contact details up to date with either your accountant or the ATO. We have received many phone calls from clients recently to let us know they have changed either their address or bank account details in order to receive the tax bonus payment.

In some cases the call has come too late, causing delays in receiving the tax bonus payment. To update your name or address details with the Tax Office:
  • phone 13 28 61 between 8.00am and 6.00 pm, Monday to Friday, or
  • if you are calling from overseas phone +61 2 6216 1111 between the hours of 8.00am to 5.00pm and ask to be transferred to ‘Personal tax enquiries’.

When you phone the ATO, you will need to establish your identity by providing details of three of the following items:

  • your date of birth
  • your business, residential, postal or email address (maximum of one address)
  • your bank account number (BSB number not required), and/or
  • details from a Tax Office generated notice (maximum of two different notices, for example, the sequence number from any notice of assessment issued to you).

To assist with your enquiry you may also quote your tax file number (TFN). It is not an offence not to quote your TFN but quoting it reduces the risk of administrative errors that may delay the processing of your enquiry. If you would like another person such as a friend, family member or tax practitioner to update your details on your behalf, they must be listed as an authorised contact on your account.

Copyright 2014. My Tax Zone.